MP:Mediaprojekte

vTiger MOD: Better formated Emails in vTiger

I found several problems when using the build-in Email Function / Module in vTiger. I´m using the internal Mailsending to send emails to Leads, so i have them direktly attached to the customer. When selecting "Send Email " beneath a Lead, the emailmodule opens. Then  i select a mail-template and the text is entered in my Email field. And here starts the fun:

1.Wysiwyg-Editor Problems

2. Signature Problem

3. From-Name in Email needs change

4. Alternate TEXT Emailtext instead of just HTML 

1.Wysiwyg-Editor Problems

Those of You that don´t have Problems with the fck Editor, don´t need to kill it. In my case firefox crashed and in IE there where also some bugs. Anyway i found it better to have a Text-Email+Simple HTML instead a fullblown HTML one, which might not be read by some folks using Webmailers. 

To disable the FCk i did it the dirty way for now:

modules/Emails/EditView.html around Line 107 find:

 <!– oFCKeditor.ReplaceTextarea() ; –>
Commented out the replacement Call

———————–
 

2. Signature Problem

The signature in the Email is taken from the Users Signature but it is wrapped with font-Tag in the HTML Email. I took those out an killed also the "newLine2break"-nl2br around the signature. Did also looked not very nice and is obsolete.

modules/Emails/send_mail.php around Line 54 find:

$contents .= ‘<br><br><font color=darkgrey>’.nl2br($sign).’</font>’;
replace with:
$contents .= ‘<br><br>’.$sign.”;

———————– 

3. From-Name in Email needs change

  When sending the Emails the vTiger CRM-Username is taken into the From-Name . This is not so nice because the Clients don´t really need to know my Login Name. I made an extra query to fetch another Piece of the users Data:
modules/Emails/send_mail.php around Line 62 find:

$initialfrom = $from;
replace with:
$sql="select department from users where user_name=’" .$from ."’" ;
$result = $adb->query($sql);
$initialfrom = $adb->query_result($result,0,"department");

Watch out you can put in any field from the Users-Table in thew select statement. Currently it takes the department as sender name. it would be nice to have an Admin Option for this.

 ———————–

4. Alternate TEXT Emailtext instead of just HTML 

hey cool phpmailer provides a function to add alternative text to a HTMl message… so why don´t we use it??
 This is by far not the only place where there is such an alternate Email text. You can just Search over your vTiger folder to find them all.

modules/Emails/send_mail.php around Line 155 find:

$mail->AltBody = "This is the body in plain text for non-HTML mail clients";
replace with:
$mail->AltBody = strip_tags($contents);

 ———————–
 ———————–

Those are just some Bugs. There are some more f.Ex. with the Emailtemplate merging. i might cover those later.

By the way, i could provide the patched files. But If you try this yourself, you might bring the vTiger CRM community forward in the future and i´m not yet satisfied with the only the above

Please feel free to give me some Feedback.